UPCOMING COURSES -
Singapore
SCHEDULE
(Click on each course title below to obtain full details &
registration)
(47)
SUCCESSFULLY
MANAGING YOUR STAFF
Learn
to Resolve Conflicts Less Painfully, Delegate Critical Tasks More
Efficiently, Energize Your Employees and Transform Resistance into Support
10-11 November 2008 (new dates)
(48)
INNOVATION
& CREATIVITY: How to Improve Performance & Foster Growth
Creativity
isn’t only a Talent Exercised by Individuals Alone – it’s also a
Process any Group can Learn to Apply
12-13 November 2008 (new dates)
INVESTIGATION
TECHNIQUES FOR INSURANCE CLAIMS
A Special 2-Day Course
Presented by a Former New Scotland Yard Investigation Expert
12-13 January 2009 (new dates)
 
New Dates to be Announced:
COACHING:
A Critical Skill to Raising Consistent Staff Performance & Competitive
Edge
Use
Coaching to Improve the Effectiveness of Individuals and Teams!
CONFLICT
RESOLUTION & MANAGEMENT THROUGH MODERN NEGOTIATIONS &
COMMUNICATION TECHNIQUES
BEAT
YOUR COMPETITION THROUGH
MODERN SALES, SERVICE & CUSTOMER MANAGEMENT
SKILLS
FOR SUPERVISORY MANAGEMENT
Learn
the Critical Skills & Techniques Required for Supervisory Success!
POSITIVE
INTELLIGENCE WITH FUTURE SEARCH TECHNIQUES
FROM
CONFLICT TO CREATIVITY
EFFECTIVE
MANAGEMENT BEHAVIOURS FOR TECHNICAL LEADERS
Workshop
with Relationship Awareness Profile
WINNING
MARKETING MANAGEMENT SKILLS & TECHNIQUES FOR GLOBALIZATION
BUSINESS
EXCELLENCE THROUGH TOTAL QUALITY MANAGEMENT & LEADERSHIP
INCREASE
YOUR ORGANIZATIONAL REPUTATION & CUSTOMER SATISFACTION THROUGH
PROFESSIONAL AUDITS, SECURITY AND CLIENT PRIVACY: A Manager’s Guide
CONFLICT
RESOLUTION & MANAGEMENT THROUGH MODERN NEGOTIATIONS &
COMMUNICATION TECHNIQUES
BEAT
YOUR COMPETITION THROUGH
MODERN SALES, SERVICE & CUSTOMER MANAGEMENT
HOW TO
CREATE "MUST READ" PRINT & ELECTRONIC NEWSLETTERS
Produce a Newsletter that
Your Readers Want to Read from Start to
Finish!
INSTRUCTIONAL
DESIGN FOR TRAINERS
Gain a Practical, Proven-In-Action
Method for Creating Innovative & Successful Training Programs!


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