Conflict is an inevitable part of any workplace setting. But too few leaders have the skills they need to resolve everyday on the job conflicts and transform the experience into a dynamic force for promoting Creativity. This workshop prepares participants to move from Conflict to Creativity in any situation - be it at meetings or leading a group of people.

METHODOLOGY

This is a highly interactive workshop with practice sessions at each step of the Conflict to Creativity process. Participants are expected to commit 100% engagement so as to maximize learning.

WORKSHOP OBJECTIVES

At the end of this workshop, participants will be able to:

• Identify the Root Causes of on- the- job Conflict

• Work out an Outline for a Win-Win, Team based Approach for reaching Solutions to Conflicts

• Cite the link between Creativity, Diversity and Contention

• Create a Plan to Maximize Creative Contention for their Teams

WHO SHOULD ATTEND

This workshop is for Officers, Supervisors and Executives who lead People. The best value will be when Intact Teams attend this workshop.

WORKSHOP CONTENTS
HOW CONFLICT CAN LEAD TO CREATIVITY
n Conflict in Organizations
n How to Manage Conflict
n Creative Resolution of Conflict

ENHANCING CREATIVITY THROUGH CONFLICT
n Conflict: The Oxygen of Creativity
n Creative Contention
n Moving Smoothly From Conflict to Creativity

PERSONAL JOURNAL- A PERSONAL PLAN OF ACTION
n The Traits of Team Champions
n My Personal Plan to implement ideas learnt in this workshop

YOUR EXPERT COURSE LEADER 

Michael P A Tan has more than 20 years working experience in Administration and Human Resource & Development, and Training Consultancy.

He specializes in soft skills programs such as Transactional Analysis Techniques, Leadership Skills, Managing Change, Conflict Resolution, Coaching, Mentoring & Facilitation Skills, Interpersonal Skills and other Personal Enrichment and Organizational Development courses.

Michael is an external trainer to a number of training institutions like the Singapore Institute of Management (SIM) and SIM University (UniSIM). He is also a Local Tutor for the Adult Learning module of the University of Sheffield's Master of Education course. His ever-growing client list includes multi-national companies, manufacturing and service industries and statutory boards of Singapore and Malaysia.

Michael is also the Corporate Trainer of organizations like Singapore Airlines Group (SIA), General Electric (GE) Group, Centrepoint Properties, Singapore’s Ministry of Education, MINDEF, Chartered Semiconductors, UNITED PREMAS, SMRT, FRASER Service Apartments, Land Transport Authority of Singapore (LTA), Philips Electronics, Public Works Department and Motorola University-South Asia.

He is MBTI® Qualified and is certified to administer the Relationship Awareness™ Theory Instruments, Facet 5 Profile, the Harrison Inner View Profile, BENCHMARKS® Developmental Reference Points from Center for Creative Leadership, USA, The Developer, a 360 Degree Personal Development feedback system and the DISC. He is also an NBIä Licensed Practitioner and was recently certified as competent in Competency Based Assessment by Workers Development Agency, Singapore.

Michael holds a Master of Arts degree in Tertiary, Adult & Continuing Education, University of Hull, UK. His other qualifications include Training, Organization & Methods, Administrative Management and Transport.

WHAT OTHERS SAY ABOUT MICHAEL TAN'S COURSES...

Mike uses his experience to good use. He draws good rapport and maintains interest and encourages participation.

Thanks Mike for making this workshop an eye-opener for me. Your approach is practical and useful not only at my work place but at home too.

Mike is a great person for this course. I find him very competent and have this ability to draw us well into the topics.

Mike is a fantastic trainer, as usual. From my first workshop with him, I learnt lots. This is my second time with him and I'm still discovering new ideas from him. Keep it up, Mike!

COURSE FEES

S$395 per person

TEAM DISCOUNT (For organisations sending 3 or more participants)

S$295 per person

REGISTRATION DEADLINE

24 August 2007