IN-HOUSE COURSES
LIST OF
IN-HOUSE COURSES
(All courses
are 2-days unless otherwise state)
For
a quote on an in-house course, please send a message to Andy at
andy@apimd.com and
include the following information:
1) Course Code & Title
2) Number of participants and their levels (Managers,
Executives, Admin Staff etc)
3) Suitable dates for scheduling the course
4) Location of the training venue i.e. your premises?
5) Details of your company (name, address, contact person
and numbers etc.)
ACCOUNTING &
FINANCE
|
CODE
|
TITLE
|
|
AF1
|
Business
Finance For Non-Financial Managers
|
|
AF2
|
Effective
Debt Collection & Credit Control Management
|
|
AF3
|
How
to be a More Effective Cost Accountant and Executives
|
|
AF4
|
How
to Manage Business Costs Effectively
|
|
AF5
|
How
to Manage Business Effectively with Good Controls
|
|
AF6
|
How
to Prepare Effective Costing for Management Control and Decision
Making
|
COMMUNICATION SKILLS
|
CODE
|
TITLE
|
|
C1
|
Building
a Foundation for Superior Communication
|
|
C2
|
Making
Effective Presentations (3 Days)
|
|
C3
|
Business
Writing Skills For Sales Personnel
|
|
C4
|
Business
Writing Skills for Executives
|
|
C5
|
How
to Speak Clear, Confident & Correct English
|
|
C6
|
Power
Presentation & Speaking
|
|
C7
|
How
to Write Technical Reports
|
|
C8
|
How
To Write Effective E-Mail
|
|
C9
|
How
to Listen & Communicate Effectively
|
|
C10
|
How
to Sharpen Your Business Writing Skills
|
|
C11
|
Communicating
with Confidence: Key Communication Skills for the New Economy
|
|
C12
|
Building
Strong Relationships Using Transactional Analysis & the DISC
Profile
|
|
C13
|
How
to be an Effective Master of Ceremonies (1
Day)
|
|
C14
|
How
To Lead Effective Meetings
|
|
C15
|
How
to Plan and Manage Organizational Change
|
|
C16
|
Think
Like a Genius: Creativity & Innovation @ the Workplace
|
CUSTOMER
SERVICE
|
CODE
|
TITLE
|
|
CS1
|
Excellent
Telephone Courtesy and Customer Service (1 Day)
|
|
CS2
|
CUSTOMER
SERVICE EXCELLENCE: How To Win & Keep Customers
|
|
CS3
|
Customer
Service Strategy: An Essential Fact or Fiction?
|
|
CS4
|
How
To Satisfy Customers And Improve Your Business
|
|
CS5
|
How
To Handle Simple Customer Complaints
|
|
CS6
|
Hello!
Can I Help You!
- Telephone Techniques
|
|
CS7
|
How
to Negotiate for Win-Win-Win
|
|
CS8
|
Effective
Selling Techniques
|
|
CS9
|
How
to Sell And Serve
|
|
CS10
|
Customers
Are Kings And Queens! - Handle Them With Care
|
|
CS11
|
CUSTOMER
SERVICE EXCELLENCE: How
To Delight Your Customers
|
|
CS12
|
How
to Design & Install a Corporate Mystery Shopping Programme
|
|
CS13
|
How
to Develop Organizational Service Capability
|
GENERAL
MANAGEMENT
|
CODE
|
TITLE
|
|
GM1
|
Critical
Skills For Managers
|
|
GM2
|
Motivating
For Results: How To Bring Out The Best In People
|
|
GM3
|
Managing
Conflicts at the Workplace: Strategies for Success
|
|
GM4
|
FORMULA
1 PIT STOPS:
Management Principles & Techniques for Managing 21st Century
Business Organizations
|
|
GM5
|
Supervisory
Skills for the Knowledge-Based Economy
|
|
GM6
|
The
Winner at Work
|
|
GM7
|
Time
and Stress Management
|
|
GM8
|
Successful
Coaching & Mentoring - Towards Peak Performance (3 Days)
|
|
GM9
|
How
to be a Self-Directed Learner
|
|
GM10
|
Nurturing
a Learning Organization (1 Day)
|
|
GM11
|
Open
Performance Appraisal Discussion (1 Day)
|
|
GM12
|
Skills
For Supervisory Management (3 Days)
|
|
GM13
|
How
To Manage Your Time Effectively
|
|
GM14
|
Succession
Planning Strategy
|
|
GM15
|
Enhancing
Executive Effectiveness
|
|
GM16
|
Effective
Facilitation Skills: How To Maximise Involvement & Results
|
|
GM17
|
COACHING:
A Critical to Raising Consistent Staff Performance & Competitive
Edge
|
|
GM18
|
How
to Lead Effective Meetings
|
|
GM19
|
Effective
Decision Making for Finance Managers & Accountants
|
|
GM20
|
Effective
Performance Coaching for Financial Executives & Accountants
|
|
GM21
|
How
to Cope With Organizational Transition
|
|
GM22
|
Benchmarking
for Improved Performance & Success
|
HR
MANAGEMENT & DEVELOPMENT
|
CODE
|
TITLE
|
|
HR1
|
How
To Recruit, Interview & Select The Right Employee
|
|
HR2
|
Human
Resource Management For Non-HR Managers
|
|
HR3
|
How
To Develop An Effective Trainer (3 Days)
|
|
HR4
|
The
Trainer as a Change Agent in the Organization
|
|
HR5
|
How
To Design Training Programmes
|
|
HR6
|
How
To Evaluate Your Training Effectiveness
|
|
HR7
|
Training
Needs Analysis In Practice
|
|
HR8
|
Instructional
Design for HR & Training Personnel (3 Days)
|
|
HR9
|
How
to Design Web-Based Training (3 Days)
|
|
HR10
|
Understanding
Learning and Instruction (3
Days)
|
|
HR11
|
Determining
Your Return on Training Investment (3
Days)
|
|
HR12
|
Train-the-Trainer
Course
|
INFORMATION
TECHNOLOGY
|
CODE
|
TITLE
|
|
IT1
|
Delighting
IT Users Through Services Marketing (3 Days)
|
|
IT2
|
Managing
a World-Class IT Department Through Best Practices (3 Days)
|
|
IT3
|
IT
Service Management Excellence through World Class Practices
|
|
IT4
|
Information
Technology Project Management (3 Days)
|
LEADERSHIP
& TEAM DEVELOPMENT
|
CODE
|
TITLE
|
|
LT1
|
Leadership
& Team Development For Managerial Success
|
|
LT2
|
Developing
Team Leadership Supervisors
|
|
LT3
|
How
to Build Self-Directed Teams
|
|
LT4
|
How
to Build a High-Performance Team
|
|
LT5
|
How
to Successfully Lead & Organize
|
|
LT6
|
Managing
Effective Work Teams
|
|
LT7
|
Effective
Leadership Skills
|
|
LT8
|
How
to Lead Organizational Transition
|
MARKETING
|
CODE
|
TITLE
|
|
M1
|
Doing
Business Successfully Across Cultural Borders
|
|
M2
|
How
To Plan & Exhibit Your Products & Services In World Markets
|
|
M3
|
How
to Establish & Manage a Dealer Network
|
|
M4
|
How
To Develop A Winning Marketing Plan
|
|
M5
|
How
To Develop Effective Marketing Strategies
|
|
M6
|
How
To Segment, Target & Position Your Market Effectively
|
|
M7
|
Marketing
Skills For Non-Marketing Executives
|
|
M8
|
Strategic
Marketing Planning
|
|
M9
|
How
To Expand Your Asian Markets Through Distributors
|
OFFICE
MANAGEMENT & SECRETARIAL
|
CODE
|
TITLE
|
|
OM1
|
Clerical
Development Programme (3 Days)
|
|
OM2
|
Business
Writing Skills For Administrators
|
|
OM3
|
How
To Take Minutes Of Meetings
|
|
OM4
|
Raising
the Productivity of Clerical Staff
|
PERSONAL
EFFECTIVENESS & PRODUCTIVITY
|
CODE
|
TITLE
|
|
PE1
|
EMOTIONAL
INTELLIGENCE: The Key to Improving & Sustaining Personal
Effectiveness
|
|
PE2
|
How
To Boost Your Intelligence & Learning
|
|
PE3
|
Leading
a Creative Thinking Team
|
|
PE4
|
Strategies
for Effective Creative Problem Solving & Decision Making
|
|
PE5
|
Productivity
Measures, Implementation & Review
|
|
PE6
|
Creative
Thinking Workshop
|
|
PE7
|
How
to Improve Your Personal Effectiveness
|
|
PE8
|
Creative
Thinking & Problem Solving
|
|
PE9
|
Managing
Workplace Relationships
|
PROJECT/TECHNICAL
|
CODE
|
TITLE
|
|
PJ1
|
The
Project Management Workshop (3 Days)
|
|
PJ2
|
Consulting
Skills for Pre-Sales Technical Professionals (3 Days)
|
PURCHASING/LOGISTICS/WAREHOUSE/INVENTORY
|
CODE
|
TITLE
|
|
PU1
|
Cost
Reduction Techniques for Effective Purchasing
|
|
PU2
|
Effective
Store & Warehouse Operations & Management
|
|
PU3
|
Global
Sourcing & International Purchasing
|
|
PU4
|
How
To Design, Setup & Implement and Inventory Management &
Control System
|
|
PU5
|
Successful
Negotiation Skills for Purchasers
|
SALES
& NEGOTIATION
|
CODE
|
TITLE
|
|
SN1
|
How
To Negotiate To Win
|
|
SN2
|
Professional
Selling Skills
|
|
SN3
|
How
to Manage Your Sales Team Effectively
|
|
SN4
|
Strategic
Account Management
|
|
SN5
|
How
to Develop & Manage a Top Performance Sales Force
|
|
SN6
|
Solution
Selling & Account Management
|
|
